service

service

Provide OEM\ODM two-way product solutions for major global brands
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High Quality

High Quality

Our own CNC processing machines to make mechanical parts in order to control the quality.

Latest Technology

Latest Technology

Latest technology with positive attitude of improvement.

Perfect Service

Perfect Service

With professional and English speaking service teams.

7*24 Hours Service

7*24 Hours Service

24/7 online service for your convenience.

Pre-sales Service

Pre-sales Service

Provide a complete product introduction and specification, let Clients understand what is their real needs.

Our specialists will provide consultation, recommend the most suitable products to customers’ actually needs.

Sales Service

Sales Service

Provides full technical support. According to the chosen model, assists customers to have an optimized and economic production plan.

Free training for installation, operation and maintenance, assists to set up a service program.

A strict supply chain management, process control and comply with contracts to make product delivery on time.

After-sales Service

After-sales Service

Customers will have free wearing parts replacement with machine, will provide service and original spare parts supply their life time.

Provides installation supervising, fine tune assisting, operation and maintenance training.

FAQ

What is Outai Group?

Outai Group (Outai Holding Group Co., Ltd.), founded in 2005 in Wenzhou, China, is a comprehensive technology-driven manufacturing enterprise specializing in sanitary fluid fittings, including pipes, flanges, and valves.

Where are Outai Group’s products used?

Our sanitary-grade pipe fittings and valves are widely used in industries such as pharmaceuticals, food, cosmetics, beverages, and more, serving global brands with OEM/ODM solutions.

What are Outai Group’s core values?

We uphold the principles of "Integrity, Hard Work, Learning, and Innovation", ensuring quality-first manufacturing and sustainable partnerships.

Does Outai Group operate internationally?

Yes, Outai Group has established brand channels in over 20 Chinese provinces and 11 countries/regions, including the U.S., Germany, and Australia.

What certifications does Outai Group hold?

We have earned multiple accolades, including "Provincial Technology Enterprise," "Sanitary Production License," and "AAA Contract & Credit Compliance" certifications.

What makes Outai Group’s products stand out?

Our products combine precision engineering, smart manufacturing, and innovative design, ensuring high-quality, hygienic fluid solutions trusted by global brands.

Does Outai Group provide OEM/ODM services?

Yes, we offer customized OEM/ODM solutions for sanitary fluid components, tailored to clients' specifications.

How does Outai Group ensure product quality?

We prioritize R&D, strict quality control, and automated production lines to deliver durable, industry-compliant products.

What industries does Outai Group serve?

We cater to pharmaceutical, food processing, cosmetics, brewing, and other hygiene-critical sectors.

Why is Outai Group a trusted partner?

With 20 years of expertise, we are recognized for reliability, innovation, and global service, earning long-term trust from brands and distributors worldwide.

Let me know if you'd like any modifications or additional details!

Looking for custom sanitary fluid fittings? Tell us what you're looking for.

+8615167790099

otai@wzotai.com

+8615167790099

+8613736364002

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